Belgium: must try harder
Marek pulled in to the shiny new petrol station outside Auchan. Apparently, some rule recently came in about opening times for supermarkets. There is a clause about the rule not applying to petrol stations, so the supermarket promptly built a petrol station to get out of whatever it was that it didn't want to do. (Sorry, I don't know any more details and someone may well have made that story up, I can't remember where I heard it. So if you work for Auchan don't sue me, but it's something along those lines. Ta.)
I was just musing over how new builds like the petrol station showed how far Poland has embraced the modern world - the bright lights and slick machinery showing off the latest in petrol technology - when a man came up to the window. He was bundled up in puffy layers, with a reflective coat over the top and his breath left traces in the -5 air. After writing something on a post-it note, he handed it over. I was confused. I looked at note, saw a number and noticed it corresponded to the number on the pump. OK. Then I looked at the exit barrier, just past little huts where you paid for the petrol. It was all clear.
In this shiny new petrol station, with its modern system of filling your car and drive-thru paying on the way out, the managers had stumbled on a worry. What if people forgot the number of their pump? What if they tried to cheat the system and pay for someone else's petrol who'd taken less? The solution, according to the people in charge? A man in bright clothing standing in the freezing cold, handing out numbers on post-it notes. Genius.
Poland: top of the class.
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I was just musing over how new builds like the petrol station showed how far Poland has embraced the modern world - the bright lights and slick machinery showing off the latest in petrol technology - when a man came up to the window. He was bundled up in puffy layers, with a reflective coat over the top and his breath left traces in the -5 air. After writing something on a post-it note, he handed it over. I was confused. I looked at note, saw a number and noticed it corresponded to the number on the pump. OK. Then I looked at the exit barrier, just past little huts where you paid for the petrol. It was all clear.
In this shiny new petrol station, with its modern system of filling your car and drive-thru paying on the way out, the managers had stumbled on a worry. What if people forgot the number of their pump? What if they tried to cheat the system and pay for someone else's petrol who'd taken less? The solution, according to the people in charge? A man in bright clothing standing in the freezing cold, handing out numbers on post-it notes. Genius.
Poland: top of the class.